N&SQI Solution
The N&SQI (Network and Service Quality Improvement) solution aims to provide superior network service experience (a device can be connected, clear voice, smooth internet surfing etc) and thereby enhance the Operator’s brand image. Compared with traditional network optimization solutions that only focus on network performance improvement, Huawei’s N&SQI solution focuses on service quality improvement. Providing class leading results in scenarios such as voice and data services quality improvement, to ensure network benchmark ranking improvement. It also enables closed-loop processes to proactively identify and support those users experiencing the poor network quality, whilst informing Care of user issues.
Customer Value
Improving operator’s branding and revenue potential
Improves network quality benchmark ranking to boost operator's branding and revenue potential.
Improving user experience
Focuses on improving customer centric KQI's to improve end-user E2E experience, through superior network service experience (device can be connected, clear voice, smooth internet surfing etc).
Fastening Return over Investment (ROI)
Builds excellent network through excellent network performance, excellent voice service quality, excellent data service quality, and excellent video service quality to attract more subscribers.
Technical Topics
Excellent LTE Network Performance
Excellent LTE Network Performance
Monitors and maximizes LTE network performance to ensure excellent service quality and best network experience anywhere anytime.
Excellent Voice Service Quality
Excellent Voice Service Quality
Improves voice service experience by providing clear, reliable calls anywhere, anytime.
Excellent Video Service Quality
Excellent Video Service Quality
Focuses on excellent video service experience, though high download , no stalling video services anywhere, anytime.
Excellent Data Service Quality
Excellent Data Service Quality
Measures and improves data service experience through consistent web experience anywhere, anytime.
Related Solutions
Service Operations Center
Service Operations Center
HUAWEI SmartCare® SOC Solution enables to help CSPs transform from network centric operations to user centric service operations.
Customer Experience Analytics
Customer Experience Analytics
helps to identify and rectify problems, improve customer satisfaction and Network NPS, reduce churn, and discover new business opportunities.
Related Products
Network Optimization Service
Improves GSM/UMTS/LTE network performance, improves network resource utilization, resolving network problems such as call drop, resource congestion, handover failure, access failure.
Service Quality Management
SQM E.O.T is the main product supporting SOC solution which provides one-stop service quality management solutions, helps operators transformation from network-centric operations to service-centric operations.