Operations Transformation
Open ROADS to a Better Connected World is our vision for the ICT industry. Encompassing five fundamental characteristics of the ultimate user experiences in a fully connected world - Real-time, On-demand, All-online, DIY, and Social – Huawei's "ROADS" vision will foster an open industry ecosystem that enables agile innovations, advancing the ICT industry as well as all social sectors in the digital age. This is the key driver for operators for transforming their operations resulting in:
- Centralization: Off-shoring to a GNOC providing economies of scale and improving quality of operations
- Service Centric Operation: Proactive care through service quality management for improved customer experience
- FMC Operation: Fixed and mobile convergence through E2E platforms and processes for management and delivery of quad play service
- ICT Operation: Convergence of CT and IT through unified single operation
Customer Value
Customer Experience Assurance
Operation transfer from network-centric to service centric, enable customer experience assurance beyond operation efficiency improvement.
Time-to-Market
Support the streamlined operation of organization and process, to help customer to achieve fast Time-to-Market of new product and services.
Cost Optimization
Optimize cost structure by scale of economic, process optimization.
ROI Improvement
Rolling planning enables accurate investment.
Technical Topics
Centralized Operations: Strategies for Today & Tomorrow
Centralized Operations: Strategies for Today & Tomorrow
Centralization is essential if CSPs are to optimize the management of business and network operations, reduce cost, improve TTM, improve quality assurance and customer experience, and future-proof their operations.
IT convergence drives demand for telecom managed services
IT convergence drives demand for telecom managed services
Operators are turning to managed services to control operational costs and complexity in their IT and network environments.
Related Solutions
Managed Fixed Network Operations
Provide end to end managed services solution for fixed network operator
Managed Mobile Network Operations
Provides,standard, automated, centralized and offshoring solutions, in order to help operators manage the networks efficiently.
Managed Planning & Engineering
Operators are considering step by step outsource their Planning & Engineering tasks for better network evolution, fast service time-to-market and improve ROI.
Managed Enterprise Cloud
This solution builds and enables Cloud Platforms through Joint Business Innovation alliances with key support of IES and BES systems.
Managed IT Operations
Providing a flexible, scalable, efficient and reliable IT services with continuous innovation and enterprise development.
Related Products
Business Operations and Application Management
Maintain an integral management model that not only addresses application availability, but includes close business-IT alignment through business operations and application management.
Network Operation Center
Provide site preventative maintenance, site corrective maintenance, scheduled maintenance & site information management services for operator.
Managed Planning & Engineering
Operators are considering step by step outsource their Planning & Engineering tasks for better network evolution, fast service time-to-market and improve ROI.