Digital transformation is imperative for operations, yet carriers face challenges when giving end users a better experience while transforming their operations in service aspects - from customer service and marketing to network planning, deployment, and management.
We believe in three key strategies for digital operations transformation:
Follow the Digital Mastermind, a comprehensive set of prescriptive methods for transformation that is built on the work of the Open ROADS community.
Create an industry reference model, which allows best-in-class solutions to be incorporated into the to-be solution.
Prioritize transformation activities to ensure that real value is regularly delivered throughout the transformation.
Co-hosted with the Open ROADS community, this summit is an opportunity to share industry experience and best practices from the three aspects of business agility, experience enhancement, and operations efficiency. We hope to work hands-on with the whole industry to construct a multilevel ecosystem, accelerate carrier digital transformation, and ultimate, achieve business success.
